Cloud fax built for practices that handle patient records
Send and receive faxes from your browser or your own software. Every document is encrypted, every access is logged, and a Business Associate Agreement is part of sign-up.
Encrypted storage
Each fax is encrypted with AES-256-GCM under a key that belongs to your organization alone. Faxes are never stored in the clear.
Two-step sign-in
Authenticator-app verification is on by default for every user, with automatic sign-out after inactivity.
Complete audit trail
Who sent, viewed, downloaded or deleted each document, and when. Tamper-evident and exportable for your compliance officer.
Retention you control
Choose how long documents are kept. They are permanently deleted on schedule while the delivery record stays.
Team roles
From the Business plan, invite staff as members or administrators. Disable an account in one click when someone leaves.
API for your EHR
On the Enterprise plan, send faxes and pull received documents from your own systems with a REST API and revocable keys.
DocuFax Drive for Windows and Mac
A folder on your computer that stays in step with Files on DocuFax, in both directions. Save a document into it and it appears in Files; anything added in Files appears on your computer.
Windows
Intel or AMD processor ARM processor (Snapdragon)
Version 2.5.0 · Windows 10 or 11, 64-bit · Not sure which? Open Settings > System > About and look at System type: it says x64-based or ARM-based processor.
Mac
Apple silicon (M1 and later) Intel processor
Version 2.5.0 · macOS 12 or later · Not sure which? Apple menu > About This Mac: "Chip: Apple M…" means Apple silicon.
Secure cloud storage, no fax needed
Encrypted storage for patient records and other sensitive files, on its own or next to faxing. Every size includes the DocuFax Drive desktop app, up to 5 team members with folder access, the audit trail, a recovery key and a Business Associate Agreement.
5 GB
- AES-256 encryption with your own organization key
- Desktop app for Windows and Mac
- Up to 5 members
10 GB
- AES-256 encryption with your own organization key
- Desktop app for Windows and Mac
- Up to 5 members
25 GB
- AES-256 encryption with your own organization key
- Desktop app for Windows and Mac
- Up to 5 members
Already faxing with us? Add the same sizes on top of your fax plan under Billing. Try it with 100 MB free
Pricing
Monthly plans from $4.99, or pay as you go at $0.06 per page and $2.00 a month per fax number. Caller name and sender info included free. Compare all plans
Basic
- 200 pages a month
- One fax number
- One member included
- $0.02 per extra page
- 60 max. pages per fax
- Send and receive online
- Caller name and sender info included free
- Cover sheets with confidentiality notice
- Multiple fax recipients
- Digital signatures
- Cloud folder for your files
- Text recognition (OCR) and search
- Encrypted storage or zero retention
Premium
- 500 pages a month
- One fax number
- One member included
- $0.02 per extra page
- 90 max. pages per fax
- Export fax logs to CSV
- Faxes up to 90 pages
Business
- 1,000 pages a month
- Multiple fax numbers
- 5 members included
- $0.02 per extra page
- 200 max. pages per fax
- Team setup with roles
- Admin console for users
- Multiple fax numbers
- Slack, Microsoft Teams and Webex notifications
- Faxes up to 200 pages
Enterprise
- 4,000 pages a month
- Multiple fax numbers
- Unlimited members
- $0.02 per extra page
- 250 max. pages per fax
- REST API for your EHR
- MCP server for AI assistants
- Enforce cover sheet on every fax
- Unlimited team members
- Faxes up to 250 pages
How your documents are protected
- TLS for every connection to this site
- AES-256-GCM encryption at rest with per-organization keys
- Passwords of 12+ characters, hashed with scrypt; accounts lock after 5 failed sign-ins
- Two-step verification and automatic sign-out after inactivity
- Our own operators manage accounts and numbers but have no screen that opens your faxes
- Hash-chained audit trail that cannot be edited or deleted
Using any fax service under HIPAA also depends on your own policies and staff training. Read our Business Associate Agreement.